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Noticeboard

Practice closure - The practice will be closed on the afternoons of Tuesday 14th July and Thursday 30th July for staff training. If you require urgent care while we are closed, please contact 111. 

For a trial period, we will be utilising the support of NEMS (the out of hours GP service) on Thursday afternoons. Every day, one GP provides urgent care in place of routine appointments. By diverting urgent care to NEMS on Thursday afternoons, the ‘urgent care’ GP for that afternoon will instead be offering routine appointments. We are hoping that this will successfully balance your needs for urgent and routine care. The practice will remain open for patients to come in and collect prescriptions and attend booked appointments. We will not be offering any urgent care from the practice on this afternoon or be taking incoming phone calls. We’re interested in your views on how this works, so please get in touch with Michelle at the practice to share your thoughts.

Practice boundary - There have been changes to the GP contract giving GP practices the option to register patients living outside the practice boundary on the condition that the practice does not provide home visits and other urgent or out of hours care. This scheme is aimed at new patients wanting to register with a GP practice. After careful consideration, the partners at Churchfields Medical Practice have decided not to opt in.

Family & Friends test - The feedback we're getting from the Family & Friends test is mostly very positive - thank you. We've also had some helpful suggestions ofr improvement, that we're looking into. You can complete the Family & Friends test online (the patient survey button at the bottom of the home page) or in the practice (feedback box). We also send text messages after your appointments here giving you the option to share your feedback.

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.We also offer the facility for all patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances. We are also now able to to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies and adverse reactions. We will need to see photo ID to set these up - please speak to a receptionist for more information.

 

Welcome to Churchfields Medical practice

Churchfields Medical practiceChurchfields doctors' surgery in old Basford provides the highest quality healthcare to patients in the Nottingham area.

Here for you

Our team includes 4 GP Partners, 2 salaried GPs, 2 practice nurses, 3 nurse practitioners, 2 phlebotomists (blood nurse), secretarial and reception staff. We're working closely with other health and social care providers in the area, as part of a care delivery group, and have great links to other healthcare professionals such as district nurses, health visitors, a community matron as well as community paediatricians and a community diabetic nurse.

Safe and Good Quality Care

The practice was inspected by the Care Quality Commission (CQC) in November 2014 and we were rated as good in all areas. The inspection report is available on the CQC website - here.

Training for the Future

Churchfields Medical practice is a “training practice”. This means we train fully qualified Foundation doctors, who are attached to our practice for a period of 4 months while working closely with the rest of the team. This includes regular reviews of their consultations and record keeping.

A Wealth of Information

As well as a source of information about our practice, the staff, our opening hours and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our on-line services and further develop the content of this site.

Feedback from patients

We value the feedback our patients have to share, and gather it from a range of sources. There are always feedback forms in reception, you can speak to us directly and feedback can be submitted via this website. There are also a number of more formal patient surveys completed each year, by both the practice and external organisations. When the practice completes a survey, we will publicise the feedback on this website and in the practice newsletter. To see the results of the main external survey, click here. If you wish to, you can also share your feedback with the public on the NHS Choices website.

The Friends & Family test is another way of gathering patient feedback. This can be completed in the practice, by SMS response to our request or on this website - through the patient survey button below. We would like to hear the views of all of our patients, after every interaction with the practice. If you have difficulty completing the survey, you can ask someone to help you.

We have had 354 responses to the Family & Friends test between 1st January and 30th June 2015. This is a small proportion of the interactions we have had with patients (appointments, repeat prescriptions etc). We encourage all patients to share their thoughts with us. Here is a summary of the responses for this period.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

likely / extremely likely87.3%
unlikely / extremely unlikely8.2%
neutral3.4%
don't know1.1%

We are very pleased that so many of the responses are positive - thank you. You've also provided a lot of useful suggestions that are helping us to plan how we can improve our services to you.


(Site updated 03/08/2015)
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