Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
Your local chemist can also offer advice and treatment for a range of minor ailments.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
NHS Urgent Care Centre
Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building).
The centre offers assessment and treatment for health conditions that are urgent but non-life threatening such as:
- Minor burns and scalds
- Minor head injury with no loss of consciousness
- Skin infections and animal bites
- Suspected broken bones, sprains and strains (X-ray available on-site)
- Eye infections and minor eye injuries
No appointment is needed; just drop in between 7am and 9pm 365 days a year
For more information please contact NHS Nottingham City Clinical Commissioning Group Patient Experience Team on 0115 8839570 or email: [email protected].